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Troubleshooting

Learn common troubleshooting techniques

Des avatar
Written by Des
Updated this week

What steps should I take if I receive the message: “Insufficient Credits”?

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To solve the problem: You can upgrade your plan or buy more credits to continue.

What steps should I take if I receive the message: “Relax Mode Option Unavailable”?

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To solve the problem: OnlyStandard and Pro plan subscribers can use Relax Mode for unlimited generation. You could upgrade your plan to unlock this feature.

What steps should I take if I receive the message: ”20s Generation Option Unavailable”?

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To solve the problem: 20s Generation is available only with thePro Plan Subscribers, you can upgrade your plan to continue.

What steps should I take if I receive the message: “No Watermark Option Unavailable”?

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To solve the problem: The “No Watermark” option is available only to subscribers, you can subscribe to continue.

What steps should I take if I receive the message: “Credit Top-Up Unavailable”?

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To solve the problem: The Credit Top-Up option is available only to subscribers, you can subscribe to continue.

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