How do I cancel?
You may cancel anytime from your account settings. Remaining credits stay active until the end of your billing cycle.
How do I upgrade from a lower plan to a higher plan?
Select Upgrade and pick the desired plan. The system will automatically deduct your unused credits and the remaining time on your current plan. You’ll only need to pay the difference after the deduction. You’ll get access to additional credits and features right away.
How do I downgrade from a higher plan to lower plan?
Sometimes you might find that your usage is not as high as you expected, or you think lower plans are enough for you. You can downgrade your plan by cancelling your active subsription first and then purchase the lower plan.
All downgrades happen at the end of the current billing cycle, so you can enjoy all the benefits of your current plan until then.
How do I know which day of the month is my billing day?
Your billing day is the date you first subscribed. For example, if you purchased a plan on the 15th, your subscription renews on the 15th of each month. You can view and modify your billing details in the Billing section of your account dashboard.
Will my subscription renew automatically?
Yes. All paid plans renew automatically at the end of each billing period. You can disable auto‑renew by cancelling your subscription in your account settings if you prefer to pay manually each cycle.
Can I get refund?
According to our refund policy, we don’t offer refunds for paid subscription.